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Belle AI Dispatcher picked up 2,719 missed clock-ins at LincRo, and 2,343 of them ended with the officer on the clock.

At Belfry's 2026 customer summit, we sat down with owners and operators from three security companies for an unscripted panel conversation. No script, no talking points; just real answers about what changed once they moved their business onto Belfry. Here's what they told us.

Scout knew that switching systems at 200 officers wouldn’t be a small lift… But they also knew staying stagnant would cost more. And to meet the goals they set out for themselves, they needed flexibility, direct access to a support team, a modern mobile experience for supervisors, and a platform that aligned with how they actually operate.That’s what led them to Belfry.

Scout uses Officer Performance Analytics to support coaching, recognition, and corrective conversations with clear data. Metrics like punctuality, tour completion, and reporting consistency help identify both high performers and areas for improvement.

Before Belfry, the daily reality at GSIS was defined by manual workarounds and mounting frustration. Running weekly payroll meant constantly cross-referencing clock-in and clock-out times by hand; a time-consuming process that should have been automated but wasn’t. When issues arose, getting help was nearly impossible. Support tickets went unanswered, and hours spent on hold became routine.

Established by Robert Todd, a retired police officer, and his daughter, Daria Gadd - G.I.S. Security and Investigations is a growing security and investigation firm. Starting with minimal resources, they overcame initial challenges with ingenuity and determination.

Semper Secure, founded by Shane Camardo, is a prominent security firm operating out of New Jersey, employing over 200 officers. Shane’s journey from the Marine corps to becoming the leader of a successful security company is both unique and inspirational.

SMR Security Services eliminated payroll errors, captured missed tax credits, and unlocked multi-state growth after switching from disconnected platforms to Belfry’s all-in-one system designed specifically for security operations.

Merchants Security cut overtime in half, eliminated a $750K unprofitable client, and added $1.2M in new revenue within 3 months after switching from a clunky legacy system to Belfry’s modern, mobile-first platform.

Covey Security decreased overtime from 13% to 5%, streamlined payroll from 3 days to 1, and boosted profit margins by 5 points after switching from TrackTik and WinTeam to Belfry’s all-in-one platform.