From Spreadsheets to Success: How G.I.S. Manages 70+ Officers with Belfry

Background

Established by Robert Todd, a retired police officer, and his daughter, Daria Gadd, G.I.S. Security and Investigations (G.I.S.) is a growing security and investigation firm. Starting with minimal resources, they overcame initial challenges with ingenuity and determination. The story of their journey from a bedroom office to a top-rated security services firm with over 70 officers is a testament to their commitment and foresight.

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Challenges

For G.I.S., manual processes and outdated Excel spreadsheets meant inefficiencies across operations:

• Overwhelming Workload: The manual approach led to four times the regular workload every week. As Robert shared, "We were kind of just doing four times the work every single week."
• Resource Limitations: With no initial capital, G.I.S. started resource-poor, only affording essential equipment like a computer and a camera after securing their first client

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The Transition to Belfry

With mounting challenges & the addition of new clients, G.I.S. realized the need for a robust system to streamline operations. Enter Belfry, a lifesaver (according to Daria Gadd, Vice President of G.I.S.) that transformed their business processes:

• Daria was initially cautious about adopting a new technological solution. However, Belfry's personalized onboarding approach was a game-changer. "Emily was a real human that literally would get on Zoom calls with me and walk me through step-by-step everything."

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Solutions Provided

Belfry’s technology gives G.I.S. a comprehensive suite of solutions tailored for their needs:

• Efficient Scheduling: The shift offer capabilities allowed for seamless assignment of shifts to qualified employees. This feature empowered G.I.S. to manage their workforce efficiently.
• Streamlined Reporting: Incident and activity reports are now effortlessly managed through Belfry's security reporting systems.
• Geofencing and Tracking: These tools provided GIS with real-time insights into employee locations, enhancing operational awareness.

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Transformation Results

Belfry's impact on G.I.S. has been profound:

• Scalable Growth: G.I.S. expanded its employee base quickly and confidently due to the streamlined onboarding process. "We've never had the amount of employees that we've had now, and we grew it very, very quickly," Daria observed.
• Significant Time Savings: The transition to digital forms meant quicker onboarding times and less administrative burden. "I just get their information, type it in the system, and it takes 30 seconds," said Daria.
• Comprehensive Usage: G.I.S. leverages Belfry's suite for various operational needs, with Daria stating, "I work in it pretty much all day. We were using these other programs for years before making the change, but in the long run, it's definitely been worth it for us."

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Conclusion

For G.I.S. Security and Investigations, the switch to Belfry wasn't just about adopting new technology but was a reinvention of their business operations. Daria sums it up by encouraging others: "Just take the leap, try it, and see how it works for you."