Background

Semper Secure, founded by Shane Camardo, is a prominent security firmoperating out of New Jersey, employing over 200 officers. Shane’s journey froman ex-Marine to the president of a successful security company is both uniqueand inspirational. What began as an impromptu email to a high school principalin the midst of a football game brawl, turned into a thriving business, builtfrom the ground up with the help of Shane and his colleague Frank.

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Challenges

In the early years, Semper Secure faced numerous operationalchallenges. With limited resources, the management found themselves relyingheavily on Excel spreadsheets to manage their operations. This resulted infragmented systems and lack of solid, reliable data. The administrativeworkload often pulled managers away from critical field duties—checking in withclients and ensuring effective operations at all security sites.

“ Aswe progressed, we were all strapped for time, so I wanted to make sure mymanagers were out in the field doing quality checks, talking to clients. Ididn't need them behind a desk doing admin stuff just because our systemcouldn't do it.” - Shane Camardo, Founder & CEO of Semper Secure

The Impetus for Change

Recognizing the strain on his team's efficiency, Shane knew it wasessential to evolve from the disjointed systems and manual processes. This wasthe tipping point that led the company to consider other platforms andeventually transition to Belfry, an integrated system that promised to unitetheir operational needs under a single umbrella.

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Comprehensive Solutions

With the integration of Belfry,Semper Secure's operational landscape transformed significantly. Automationbecame a cornerstone benefit—allowing managers to pivot from administrativetasks to engaging directly with clients and field employees.

“Belfry really enabled us to take the things that we were notable to automate and really automate them so my managers can get out [in thefield]. Now they're able to check in with clients consistently, send incidentreports easily and be with our people.” - Shane Camardo, Founder &CEO of Semper Secure

The introduction of advanced features like GPS mapping enabledreal-time tracking of security guards on duty, enhancing both accountabilityand operational fluency. Moreover, Belfry's user-friendly interface made theprocessing of timesheets more efficient, turning what once was a multi-hourendeavor into a task that could be completed over a morning coffee.

“My managers love the GPSmapping… And then from our admin side of the house, the time sheets are so easyto process. [It used to take] three hours. Now our admin team does it with acup of coffee in the morning.” - Shane Camardo, Founder & CEO of Semper Secure

Results

Semper Secure's switch toBelfry has been nothing short of transformative. The automation of processesthat were once manual has freed significant managerial time which can now bespent on strategic activities like hiring and sales expansion. There’s also aripple effect on customer satisfaction as service reliability has increased,fostering trust and retention. With operational burdens lifted, the firm is nowpoised for growth even beyond its current markets.

“ I can tell you with absolutecertainty, we would not be able to grow if Belfry wasn't our system. The timethat we used to spend in our other systems… now that we have Belfry, that sametime is spent on hiring, on sales, and on making sure our customer promiseswhat it's supposed to be.” - Shane

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Conclusion

The decision to adopt Belfry was more than just a systems upgrade; itwas a strategic move that allowed Semper Secure to streamline operations andfocus on accelerating their growth trajectory. Semper's success story is atestament to the power of choosing the right technology to support businessscalability.