When you’re providing security services, having a clear security guard service agreement helps things run smoother. It keeps both you and your client on the same page about what’s expected.

This guide walks you through what to include, gives you a downloadable contract template, and explains how Belfry helps you stay organized after it’s signed.

In this article, we’ll cover: 

• What a security services contract is
• Key sections to include
• Common mistakes
• Free contact template download

Let’s start by talking about what a security guard contract is.

What is a security guard service agreement?

A security guard service agreement is a written contract between a security company and a client that outlines the details of the job. It includes things like what services are being provided, when and where the work happens, and how much the client will pay for it.

Contracts help make sure everyone knows what to expect and avoids confusion down the line. It also sets the tone for how issues like cancellations, changes to the schedule, or extra responsibilities should be handled.

They’re different from an employment agreement, which is used when hiring individual guards. It applies to business-to-business jobs, like when a company hires your firm to provide security at a warehouse, event, or retail location.

A security service agreement can include both required and optional parts, depending on the job and where you’re located. It usually covers basic legal terms, but might also have clauses about things like confidentiality, equipment use, or who’s responsible if something goes wrong.

Key sections to include in a security contract

When you're managing guards across different sites, clarity is everything. A well-written security contract makes it easier to set expectations, avoid confusion, and keep both your team and your clients on the same page. Here are the key sections every contract should include:

• Scope of work and responsibilities: This part of the security contract explains exactly what the guards are being hired to do. It might include patrols, access control, alarm response, or monitoring. It should also cover any site-specific duties like checking in visitors or writing daily logs.
  ‍
• Post locations and coverage schedule: This lays out where the job takes place and when guards are expected to be on duty. Include addresses, shift hours, coverage days, and any changes during holidays or emergencies.
  ‍
• Guard qualifications and certifications: This lists the minimum credentials required for guards on the job. It could include things like a valid guard card, firearm license, CPR certification, or other job-specific training.
  ‍
• Equipment and uniform requirements: This section explains who’s providing the gear, like radios, flashlights, vests, or firearms, and what the uniform standards are. Some clients expect formal uniforms, while others may ask for casual or branded gear.
  ‍
• Payment terms and billing schedule: This is where you break down how much the client pays, how often invoices go out, when payment is due, and what the late fees are. You can also include info about overtime rates or price changes for extra services.
  ‍
• Incident reporting and documentation: This explains how guards should report incidents, what details to include, and how the reports are shared with the client. If you’re using Belfry or another system, you can mention that reports are handled digitally.
  ‍
• Termination clause: This outlines how either side can end the contract early, what kind of notice is required, and how final payments will work. It also helps prevent confusion if one party doesn’t follow through on their side of the deal.
  ‍
• Indemnity and liability: This covers who’s legally responsible if something goes wrong on the job, like damage, injury, or theft. The goal is to protect both sides from unfair blame and clarify who handles what.
  ‍
• Confidentiality and data handling: This section is important when guards might see or access private information. It explains what they can’t share and how sensitive data should be handled before, during, and after the job.
  ‍
• Dispute resolution: This explains how both sides agree to handle conflicts if something goes wrong. Whether it’s mediation or arbitration, it’s there to help solve problems without going straight to court.

Do security service agreements vary by state?

Yes, they do. And in many cases, these differences are significant and can affect both compliance and liability. While most contracts include the same basic terms, each state has its own rules around licensing, training, insurance, and even what needs to be in writing.

In California, for example, guard companies must hold a valid PPO license from the Bureau of Security and Investigative Services (BSIS), and contracts should reflect that the company is operating within state guidelines. 

In Texas, security companies need to comply with specific statutory requirements regarding contract language, especially for armed guard services. Always consult the Texas Department of Public Safety for the most accurate and updated information.

In New York, security companies must adhere to specific training hour requirements mandated by the state. Contracts should clearly outline the provision of any equipment and detail compliance with state regulations.

It’s worth double-checking your state’s licensing board or regulatory agency before finalizing any agreement. You can usually find contract guidance by searching for “[your state] + security guard licensing” or visiting your state’s department of consumer affairs or public safety.

If you’re not sure where to start, talk to a local attorney or check with your state’s licensing agency. Getting it right upfront can save you a lot of hassle later on.

Security guard contract template (free download)

Need something you can use right away? We’ve put together a free, editable security guard contract template you can customize for your next job. It includes common clauses like scope of work, payment terms, licensing, and more, with room to add your own details.

[Download the free security guard contract template]

Note: This sample contract is meant for general guidance and shouldn’t be used as a substitute for legal advice. Be sure to speak with a licensed attorney in your state to make sure your agreement meets all local rules and requirements.

Mistakes to avoid when writing a guard contract template

Even a simple contract can cause problems if a few key things are left out. Here are some common mistakes to watch out for when writing your security guard service agreement:

• Leaving terms vague: If the job scope, hours, or responsibilities aren’t clearly written, both sides may interpret things differently, which leads to conflict later.
  
  
• Forgetting guard licensing requirements: Some states require guards to have specific licenses, and not mentioning that in the contract could leave you exposed.
  
  
• Not addressing schedule changes or call-outs: Last-minute changes happen. If your contract doesn’t explain how those are handled, it can create billing disputes or coverage gaps.
  
  
• Failing to clarify liability for damages or theft: It’s important to be clear about who’s responsible if something goes wrong while guards are on duty.
  
  
• No system for tracking contract compliance: Once the contract is signed, you still need a way to keep track of schedules, reporting, and responsibilities on the ground.

Frequently asked questions

What is a security guard service agreement?

It’s a written contract between a security company and a client that covers things like job duties, schedule, payment, and legal responsibilities. It helps both sides know exactly what’s expected.

Is a verbal contract with a security company legally binding?

Sometimes, but it’s risky. Verbal agreements are harder to prove and enforce. Details are easy to forget, and people can very easily go back on their word. Having a written agreement gives you a clear record to fall back on if there’s ever a disagreement.

What clauses should be included in a private security contract?

You’ll want to include the basics like scope of work, hours, pay, and liability. It’s also smart to add clauses for things like early termination, confidentiality, and reporting.

How do I handle schedule changes or emergencies in a security contract?

Include a section that explains how short-notice changes are handled, whether there are extra fees, and how much notice either side needs to give. This helps avoid last-minute confusion and billing issues so you can keep everything running smoothly.

Is insurance required to offer security services under contract?

Yes, in most states, security companies are generally required to have general liability and workers’ compensation insurance. However, requirements may vary, so it’s essential to verify the specific insurance needs for your state before entering into a contract. This guide breaks down what insurance a security company needs to cover its bases.

Can I use a security contract template for armed and unarmed guards?

Spell out what guards are responsible for — and what they’re not. If a guard is only there to observe and report, say so clearly in the contract. Include an indemnity clause that limits your company’s liability for things outside your control, like client equipment failures or third-party actions. Also, make sure your insurance matches the jobs you’re taking on, especially for high-risk or armed posts.

How can I protect my company from liability in security contracts?

You need a system that shows whether guards actually followed instructions on-site. With Belfry, you can attach post orders to each shift, and guards confirm they’ve read them when clocking in. During the shift, supervisors can check activity in real time through the dashboard, whether it’s patrol check-ins, report submissions, or missed breaks.

What’s the best way to track compliance with post orders?

Yes, and it’s all built into the app. Guards can file incident reports straight from their phones using templates you create, so reports stay consistent across every job. Those reports appear instantly in the dashboard, which gives supervisors a full log of submitted reports, patrol activity, and timestamps. That means if a client wants proof that a post was covered or a guard followed protocol, you’ve got the documentation ready.

Does Belfry help with reporting or proof of contract fulfillment?

Yes. Belfry tracks time and attendance automatically when guards clock in and out through the mobile app. It also shows you which shifts were completed, missed, or changed — including overtime and coverage gaps. You can pull reports for specific posts, sites, or officers and use those for client billing or audits.

How Belfry can help keep contracts on track

A good security guard service agreement only works if it’s followed, and that means tracking what’s actually happening on the ground. And when you’ve got multiple job sites, different client needs, and a growing team, it’s easy for things to slip through the cracks. That’s where the right tools can make all the difference. 

You need real-time visibility, clean records, and systems that match what your contract says. That’s where Belfry can help.

Belfry is an all-in-one security guard software that puts everything in one place, making it easier to manage your team.

Here’s how:

• Easy scheduling: Minimize scheduling conflicts and avoid unmanned shifts thanks to Belfry’s automated scheduling features that assign shifts based on site requirements, officer certifications, and training.
  ‍
• Increased officer accountability: Belfry has GPS tracking and NFC-based guided tours to help you make sure your guards are adhering to their post orders. Geofencing alerts help alert you if a guard leaves their designated area.
  ‍
• Digital incident reporting: Goodbye pen and paper — guards can more easily keep you up-to-date by sending digital incident reports through the Belfry mobile app. They can even attach any evidence if needed.
  ‍
• Track certifications: Prevent license compliance lapses by inputting your officers’ licenses and certifications. Belfry tracks renewal dates automatically and sends notifications when they’re coming up.
  ‍
• Custom reporting: Need to create reports? Belfry allows you to design tailored reports, including incident documentation, patrol activities, and compliance status.
  ‍
• Simplified payroll: Belfry automates time and attendance tracking to make payroll easier. It also tracks overtime, labor expenses, and timesheets to make financial reporting a breeze.

See how Belfry can help make running your company easier. Schedule a Free Demo Today.