TrackTik and Belfry are both trusted options for security workforce management, but they take very different approaches. 

• TrackTik has been around for years, earning a strong reputation with security firms that want an established platform. 
• Belfry is the newer alternative, built with a modern interface and agile features that help teams work faster in the field.. 

This guide compares the two across key areas like scheduling, compliance, reporting, and pricing, so you can figure out which one actually fits your operations.

In this article, we’ll cover: 

• Head-to-head comparison
• What people are saying
• How to choose your security workforce management software

Feature comparison: TrackTik vs Belfry 

Now that you’ve seen the high-level differences, let’s take a closer look at how each platform handles the jobs that matter most, like scheduling, reporting, and compliance. Here is a side-by-side comparison of key features to show where each tool stands out (or falls short):

TrackTik and Belfry: A quick background

TrackTik has been around for years. Since merging with Trackforce, it’s become part of a bigger suite of tools.

The software covers a lot of ground, but that also means layered modules, manual work, and a longer learning curve. Many teams find themselves relying on IT to help keep things running smoothly.

Belfry, on the other hand, offers a modern interface with fast, flexible workflows. Its focus is on giving field-based teams real-time access, fewer steps, and full visibility without depending on spreadsheets, scattered apps, or complex configurations. 

Everything from scheduling to reporting to payroll & HR is tied together in one system, so your back office doesn’t get buried in admin work.

Head-to-head comparison: Which security workforce management software wins where?

Now let’s get into the real day-to-day differences. Below, we’ve compared how TrackTik and Belfry handle key parts of guard management, like scheduling, reporting, and client access. We’ve also added common pain points and quick questions to help you figure out what matters most for your team. Let’s compare:

Officer scheduling and shift management

TrackTik

TrackTik supports complex scheduling needs, but it’s mostly managed from a desktop. For supervisors or managers in the field, that can mean pulling up a laptop in their cars just to adjust a shift or cover a call-off. When fast decisions are needed, it may feel like the system slows things down.

Belfry

Belfry gives supervisors full mobile access to the schedule so that updates can be made on the go. It’s a quicker way to respond to changes in the field and avoid missed posts or last-minute scrambles, leading to improved response time overall.

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Messaging and Communication

TrackTik‍

TrackTik users often rely on external tools like SMS groups or Slack to handle officer communication. This creates fragmented updates, no audit trail, and extra admin overhead. Missed messages or inconsistent updates can lead to operational gaps.

Belfry

‍Belfry consolidates communication into one app. “Smart groups” auto-manage communication for each site, so supervisors don’t have to manually maintain text chains or worry about leaving someone out. Officers can review and acknowledge post orders in-app before and during shifts, cutting down on paperwork and ensuring there’s always an auditable trail of communication

PTO Tracking

TrackTik

Processing PTO in TrackTik often requires multiple systems — requests may be submitted through one tool, balances tracked in another, and availability updated separately in the scheduling system. This fragmented process can create extra manual work for back-office staff, make it harder for supervisors to see balances before approving, and lead to inconsistencies in how time off is recorded

Belfry

‍Belfry handles PTO requests, balance checks, and approvals in one place. Officers can request PTO directly from the mobile app, with balances automatically verified before approval. Once approved, the time off instantly updates schedules and flows into payroll without extra steps. This reduces manual work per request and ensures accurate, consistent handling across the team

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Payroll

TrackTik

‍TrackTik calculates payroll and wages from scheduled and worked hours but depends on a separate payroll system like Paycor for processing. This means officers log into different systems for onboarding and pay information, and not all data is accessible across both, creating a more fragmented experience.

Belfry‍

Belfry combines scheduling, time tracking, and payroll in one platform. Approved PTO, bonuses, and incentives flow directly into payroll, and once timesheets are approved, running payroll is a three-click process. Everything is managed in a single system, giving both back-office teams and officers one place to handle and view payroll information

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Mobile app experience

TrackTik

TrackTik’s app gives guards the basics like clocking in, reviewing schedules, and picking up open shifts, but it’s not designed for full management use. Supervisors still need a desktop to make critical changes, and some guards report friction when using features like clock-in confirmations or form navigation.

Belfry

Belfry was built mobile-first for both field and office staff. Whether you’re approving PTO, editing shifts, submitting a report, or dispatching a replacement, it’s all available in one app. Supervisors don’t need to wait to get back to a desk, and guards don’t need extra training just to figure it out.

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Setup and support

TrackTik

TrackTik uses a structured onboarding process, which some teams appreciate for its thoroughness and step-by-step guidance. The process can involve training sessions, account configuration, and coordination between departments before everything is ready. For teams on tight timelines, this approach can feel slower than expected.

Belfry

Belfry’s team takes a hands-on approach from the moment you sign on as a partner through running your first payroll. You can get up and running in days, not weeks, with step-by-step guidance to make sure everything is configured for your operations. Core features like scheduling, reporting, and client access are ready to use right away, and if something comes up, you’re talking to a real person who knows your business.

Pricing

Neither TrackTik nor Belfry publishes their pricing. To find out more about either tool:

• TrackTik: Request a quote 
• Belfry: Schedule a demo

Pricing is custom and will scale depending on your team’s needs, so you can get a solution that suits your specific situation.

What users are saying: TrackTik vs. Belfry reviews

Before making a switch or choosing a new platform, it helps to hear from the teams who use these tools every day. Here’s a look at what users are saying about TrackTik and Belfry:

TrackTik user feedback

Teams that use TrackTik often mention how powerful the platform is, especially for companies with internal IT support. 

The system offers a wide range of features and reporting options, and it’s flexible enough to handle complex operations. That said, users also point out that it can take time to set up, and some day-to-day jobs (like time tracking or messaging) may require extra admin work.

Pros

• Offers a wide set of tools for scheduling, reporting, and compliance
  
  
• Highly configurable with the right setup
  
  
• Good fit for firms that need layered permissions and reporting

Cons

• Manual workflows for PTO, time-off, and incident follow-up
  
  
• Limited supervisor functionality on mobile
  
  
• Some teams report time spent chasing down incomplete reports

Belfry user feedback

Belfry is often praised for being straightforward and focused on what security teams actually need.  Users like that both the field and office staff can manage schedules, reports, and messaging right from their phones. 

The platform is newer than most others, and users say the support team is responsive, and the tools save time right away.

Pros

• Built for day-to-day guard management, not just reporting
  
  
• Mobile-first for both officers and supervisors
  
  
• Read receipts, profitability tracking, and time-off tools included

Cons

• Still expanding feature set compared to older platforms
  
  
• Some teams may want more third-party integrations

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"What really sold us was just how easy it is for the officers to use... having a system that’s simple, familiar, and intuitive has been huge. It eliminates a lot of issues right there.” - Tucker Quayle, Covey Security

How to decide: TrackTik vs. Belfry for your security team

If your company is used to running complex operations and doesn’t need the benefits of an all-in-one or a modern user interface, TrackTik can handle the job. It offers features like advanced scheduling rules, custom reporting, and flexible workflows that fit detailed operational structures. 

The tradeoff is a longer setup and more steps to manage, so it works best for teams that can dedicate time and staff to configuring and maintaining the system.

Belfry is well-suited for security companies that want to keep daily jobs like patrols, incident logging, and scheduling in one easy-to-use platform. You can set it up quickly, manage shifts on the go, and keep reporting accurate without adding tech complexity. Many teams with smaller (or time constrained) back-office staff say it helps them work faster and avoid errors.

Belfry also supports companies hiring new officers, since it’s quick to learn and matches what guards actually do in the field. If you’re building a clear security guard job description, it helps to have tools that match those duties, such as patrolling, reporting, and staying on schedule.

Frequently asked questions

What is TrackTik used for?

TrackTik is workforce management software for security companies. Companies use it to manage security operations. It acts as a monitoring system that helps with scheduling, incident tracking, dispatch, and back-office management across multiple sites.

Which platform is better for real-time incident reporting?

Belfry makes it easier. Guards can file reports on their phones in real time, and they show up instantly on the dashboard. TrackTik supports reporting too, but it can take more clicks and time, which may lead to delays in reports.

Does Belfry offer mobile apps for officers?

Yes, Belfry’s mobile app is made for officers. It’s simple, clean, and covers clock-ins, reports, messaging, and post orders.

Which tool is easier to set up and use daily?

Belfry is quicker to set up and easier to learn for most teams. TrackTik may require more time for onboarding and configuration.

Is TrackTik part of another company now?

Yes, TrackTik merged with Trackforce and is now part of a larger group offering enterprise solutions.

What kind of support does Belfry offer for new users?

Belfry offers hands-on onboarding and fast, responsive support. You can get personal help during setup and can reach support easily if something comes up.

How Belfry can help you stay on top of schedules, reports, and payroll

If you’ve looked into TrackTik, you know it’s a powerful tool for managing large security operations. It’s packed with features for scheduling, compliance, and reporting, especially if you’re running multiple job sites and have a bigger team behind the scenes.

But for a lot of guard companies, that might be more than you actually need.

Belfry offers a simpler option that covers the jobs you’re already handling, like scheduling shifts, filing incident reports, and keeping your clients in the loop, without adding extra layers or slowing your team down. Here’s how:

• Easy scheduling: Minimize scheduling conflicts and avoid unmanned shifts thanks to Belfry’s automated scheduling features that assign shifts based on site requirements, officer certifications, and training.
• Increased officer accountability: Belfry has GPS tracking and NFC-based guided tours to help you make sure your guards are adhering to their post orders. Geofencing alerts help alert you if a guard leaves their designated area.
• Digital incident reporting: Goodbye pen and paper. Guards can more easily keep you up-to-date by sending digital incident reports through the Belfry mobile app. They can even attach any evidence if needed.
• Track certifications: Prevent license compliance lapses by inputting your officers’ licenses and certifications. Belfry tracks renewal dates automatically and sends notifications when they’re coming up.
• Custom reporting: Need to create reports? Belfry allows you to design tailored reports, including incident documentation, patrol activities, and compliance status.
• Simplified payroll: Belfry automates time and attendance tracking to make payroll easier. It also tracks overtime, labor expenses, and timesheets to make financial reporting a breeze.

See how Belfry can help improve your back office and admin operations. Schedule a Free Demo Today.