Belle AI

24/7 MONITORING

AUTOMATED OFFICER OUTREACH

HUMAN OVERSIGHT

CUSTOMIZATION

A watchful eye on every post

Your operations don't stop when the office closes, and neither does Belle.
Belle monitors common security exceptions around the clock, helping your team identify potential coverage problems and respond before they escalate.
Your managers then spend less time monitoring dashboards after hours, knowing Belle is watching for exceptions and will alert them when their attention is needed.

Always looking out for your operation‍

Missed clock-ins and late arrivals.
Early clock-outs and abandoned posts.
Unconfirmed upcoming shifts.
‍Inactivity and missing activity updates.
‍Exceptions based on your configured site rules.

Get answers without chasing them

When something looks off, Belle gets the conversation started.
She reaches out to officers directly by voice calls or text, checks what's happening, and captures the information your dispatch team needs.

Less chasing, more clarity

Contact officers automatically by voice calls or SMS.
Collect updates and estimated arrival times.
Follow up when responses are delayed.
Review conversations and outcomes in Belfry.

Keep your people focused on the bigger picture

Your dispatchers know your officers, clients, and sites. Belle helps them put that knowledge to better use.
By handling routine outreach and identifying situations that need attention, Belle reduces the time spent investigating every alert individually. That gives supervisors and operations managers more time in the field, supporting officers and strengthening client relationships.
When an officer calls off, a post needs coverage, or a situation requires judgment, Belle brings your team into the conversation with the information they've already gathered.

Stay informed and in control

See exception statuses and outcomes in one dashboard.
Review officer conversations as they happen.
Get notified when human intervention is needed.
Keep coverage decisions in your team's hands.

Built around the way your team works

Every security operation has its own sites, policies, and expectations.
Belle adapts to yours. Configure when Belle should reach out, how long she should wait for a response, and which situations should be escalated. You can also tailor message templates and rules to reflect the way your team already manages dispatch.

Your operation, your rules

Set clock-in grace periods.
Customize officer message templates.
Adjust response timeouts.
Configure site-specific settings.
Control who can view relevant sessions.

Make every minute count

A few minutes spent chasing one missed clock-in might not seem like much. Multiply that by every exception, every day, and the time adds up.

Belle handles the first round of outreach automatically, helping your team spend less time on repetitive administration and more time resolving coverage problems, supporting clients, and keeping operations on track.

With usage-based pricing tied to the number of exception sessions Belle handles, you can assess the value against your own operational activity.

See What Belle Could Save You

See Belle in action

Follow Belle through a typical missed clock-in, from identifying the alert and contacting the officer to updating the dispatch dashboard and escalating when needed.

Meet Belle in a Demo

Frequently asked questions

What is Belle AI?

Belle is Belfry's AI dispatcher for security companies. She monitors operational exceptions, contacts officers by SMS, gathers updates, and escalates situations that require human attention.
Separately, Belfry also offers Belle AI Assistant, which lets your team ask questions about your security operations and get answers using the information already in Belfry.

Does Belle replace my dispatch team?

No. Belle works alongside your dispatchers by handling routine exception monitoring and first-touch officer outreach. Your team remains responsible for important decisions, including finding replacement coverage and managing client issues.

What types of alerts can Belle handle?

Belle monitors missed clock-ins, early clock-outs, abandoned posts, unconfirmed shifts, and certain inactivity alerts. The exact monitoring rules can be configured around your operational requirements.

Do officers need to download an app to respond to Belle?

No. Belle contacts officers directly through voice call or SMS, so they can respond using their phones without opening the Belfry app.

Can we customize Belle's messages and workflows?

Yes. You can configure grace periods, response timeouts, message templates, and site-specific rules to align with your dispatch processes.

Can my team see Belle's conversations with officers?

Yes. Belle sessions provide visibility into officer conversations, exception classifications, and session statuses, helping your team understand what's happening and when intervention is required.

How much does Belle cost?

Belle is priced based on the number of exception sessions handled, rather than the number of officers you employ. Contact Belfry for pricing based on your operation's exception volume.

How does Belle work with Belfry's scheduling software?

Belle works with operational information already available in Belfry, including scheduled assignments and related exceptions. Scheduling helps your team plan coverage, while Belle monitors for problems and follows up when something needs attention.

Give your dispatch team a head start

Let Belle handle the routine follow-ups, so your people have more time to keep officers, sites, and clients taken care of.

Put Belle to Work